Kind of piggy backing off with L_Hamilton says - bug reports definitely help avoid duplicates and I also think having different categories will make it easier than keeping it to one. When someone goes in and it’s super busy but they’re not finding what they need quickly, they’re more likely to leave (some might search depending on the person) than if they know right away. (General I usually think it’s general chatter or something that doesn’t fit with any other category? I don’t know if anyone else feels that way.)
Maybe with bug reports you can have a pinned updates thread of the latest with a list of updates that are released and then edit that with known bugs and issues as they come up for the next one, then close that thread (and open a new one to replace that pinned one) when a new update comes up so that way all updates/bug reports are in one thread? And when people search for the bug it’ll be the first thread they’ll see and it’ll be in the first message. (I’m not sure I’m explaining this right.)
Can possibly do something similar with suggestions, too so there are less duplicates?
EDIT: I noticed there are two generals - maybe the other can be a Welcome section instead?