Backbone controller not working

I just recieved a Backbone V2 Android controller. It works fine on my Samsung S21 Ultra, but does not function on my Teracube 2e. The 2e detects a charging device only. Any clue how to get this working?

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I’m not finding any specs on the BackBone V2. Do you possibly mean the Razer Kishi V2?

Sorry… It’s this one -

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Thanks for confirming!

Can you please provide what Android version both devices are using?

There really shouldn’t be anything blocking it from working on the 2E, so this is a bit confusing, for sure.