Battery for 2e

Teracube 2e
#1

When are the replacement batteries for the 2e going to be back in stock? I’ve been trying to get one for about a month now. I’m getting very short usage times - my phone cut out in the middle of an important medical assessment video conference today. It’s very slow at charging over 50%.

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#2

Hey, what region Store are you inquiring about?

#3

I’m in the UK.

Thanks for responding!

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#4

I’ve let the team know and will get back with an ETA.

#5

Thank you!

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#6

No news yet, but we will have an update soon.

#7

Please do.

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#8

Thanks.

The batteries showed up as back in stock in the UK store on Thursday, so I ordered one straight away. It was delivered yesterday (Saturday).

Thanks for the speedy service!

However, I still haven’t received the email to notify me that they were back in stock! Perhaps your stock notification system needs looking at?

Thanks again for your help.

Alex

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#9

Thanks for letting us know!

I’ll forward it to the team to have them check our stock system to see why it did not notify.

Did you check all the usual suspects to see if the Stock Notification Email got spam-listed for you (Spam/Junk/Bulk folders)?

Edit:
The Stock Notification system is being reworked to be more reliable and should be ready Q1 2025 or so.

#10

My battery on my teracube 2e seems to have gone south, it’s empty if i leave the phone shut down for a few days…

can you please give me a link to the shop in order to buy a new one in the UK?

I can’t find you in UK…

Thanks.

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#11

Welcome!

This should do the trick.