I tried SPFlash and had no luck. The tool wouldn’t recognize my phone regardless of how many ways I tried it. Ended up just doing the reset option within the OS and that reinstalled with 13 as the default. But I’m still having issues. Can’t make or receive calls. Can’t run the camera app. Some internet-based apps such as FB appear to work OK, but I can’t be certain of the exact scope.
Unfortunately I need a working phone so I am going to try again to reset to 11 and work my way from there.