Camera app

General
#1

I accidentally deleted my camera app. Where can I get the current version?
Thank you,
Cliff

#2

Are you sure the camera app is missing? Default camera app is a factory app and you should not be able to remove it. I just checked - couldnā€™t find any way to uninstall it.

Can you check under Settings > Apps & notifications. Is the Camera app listed there? Maybe it got disabled?

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#3

Thank you for your reply.
I did what you said and it is there.
But I cant find it. at the ā€˜homeā€™ screen ā€˜Scroll upā€™ (finger movement) to see the list of all apps (search apps) and camera is not listed.
Where else can I find it or open it?
Thank you
Cliff

#4

Did you check if the app was disabled?

Could you take a screenshot of your list of apps (at least till the point where Camera app should be).

Are you using a 3rd party launcher other than the default one?

#5

Here it is

Screenshot_20200817-202832
Screenshot_20200817-2028321080Ɨ2280 523 KB

And
Screenshot_20200817-171326
Screenshot_20200817-1713261080Ɨ2280 101 KB

#6

Here is a better pic

Screenshot_20200817-203132
Screenshot_20200817-2031321080Ɨ2280 111 KB

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#7

To my knowledge I am using the default launcher

#8

This is a bit bizarre for sure. Camera app does not seem to be disabled and yet is missing from your launcher. Can you try few things:

  1. Goto Settings > Apps & notifications > See all apps. Change top filter from ā€œAll appsā€ to ā€œDisabled appsā€. See if the Camera app is there. If yes, check if there is a way to re-enable it.

  2. Install a 3rd party launcher like Lawnchair 2, Microsoft launcher or Nova. See if they show you the camera app.

  3. Clear your cache.

  4. If nothing else works, then Backup and factory reset might be the only way.

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#9

Installing the firmware may also help restore the app as well.

#10

1 - no disabled apps
2 - Lawnchair2 does not see camera either
3 - I cleared cache last night, no camera

#11

How do I do that?
Is that better than factory reset?

#12

The only thing clear cashed seemed to do Iā€™d the force stop button is enabled.

Screenshot_20200818-114153
Screenshot_20200818-1141531080Ɨ2280 112 KB

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#13

Factory reset literally reset your phone to the original state. I would suggest you try to install the S01-07 software again first. The factory reset should only be used as the last resort.

Here is the step to try for installing the software:
1/ Please download the S1-07 software from here to your /Download folder.
2/ Goto Teracubeā€™s Settings | System | Advanced | About phone | Wireless Update
3/ From there, click the top-right menu option (shown with the 3 dots) and select Local Updates
4/ Select Internal storage and navigate to your Download folder where you downloaded the software update.
5/ Select the software update file (.zip) and go through the steps to update the phone.
6/ The phone will reboot itself at least once and the process may take several minutes.
7/ Once the phone is fully rebooted, please check to see the Camera App icon is fixed.

2 Likes
#14

in progress now. I will keep you apprised and Thank you
Cliff

#15

Sorry no luck. Ugh. Thanks for helping.

#16

Backup and factory reset is the way to go then.