Applies to: All Teracube phones
What you’re seeing
When you download a picture from the internet and try to set it as your wallpaper (through Google Photos), the phone asks you to fit the image into a landscape (wide) frame . Because your phone’s wallpaper is portrait (tall), forcing the picture into a landscape frame crops and distorts it — the result doesn’t look right.
Why it happens
This is standard Android behavior, not a fault with your Teracube phone.
When you use Google Photos → 3-dot menu → Use as → Wallpaper , Photos hands the image to an older part of Android that was originally built for wallpapers that scroll sideways across multiple home screens. That older tool assumes a wide image and shows a landscape crop frame. On a portrait wallpaper, that framing stretches or cuts the picture.
There’s a second, newer way to set a wallpaper built into the phone that previews the image correctly in portrait — and it never asks for the landscape frame. Use that instead.
The fix (recommended way to set a downloaded photo as wallpaper)
- Download the picture to your phone. Don’t open it yet.
- Go to your home screen .
- Press and hold on any empty area of the home screen, then tap Wallpapers and style .
- Tap Wallpapers .
- Tap My photos .
- Tap Download .
- Select the picture you downloaded and continue.
That’s it — you won’t be asked to choose a landscape frame, and the picture will be set correctly in portrait.
Quick tip
If you’ve already opened the picture in Google Photos, no problem. Just follow the steps above starting from your home screen — you don’t need to close anything. The Wallpapers and style route always gives you the correct portrait preview.
Still stuck? Reply here or reach out to our support team and we’ll help you get it sorted.