They only reply once per day, that’s the biggest frustration. Second, I bought a phone case and the $89 replacement thing together per their communication and I gave them an order number. They said they don’t need the order number but a transaction ID. I can’t find a transaction number anywhere on the links they gave me and they refused to move forward without a transaction ID, whatever that is.
As I’m writing this I wonder if they mean a PayPal transaction ID. Hmm Aha! Paypal has transaction ID’s. If they wanted a Paypal transaction ID, why didn’t they say Paypal? They never once mentioned Paypal (assuming that’s what they wanted). SUPER frustrated!