Issues with Do Not Disturb

General Bug reports
#1

My DND is set up to allow calls from ‘starred contacts’ only, but I am getting no notifications whatsoever when I’m in DND mode.

I want my starred contacts to always be able to contact me in an emergency, and have just discovered that this safety net is not working! How do I fix this?

Steps:
› Settings
› Sound
› Do not disturb
› People
› Calls
› Starred contacts

[ I have elderly family with fall alarm systems - if they trip or fall in the middle of the night, their alarm system calls me, so I need to be able to receive their emergency phone calls ]

1 Like
#2

Welcome!

Sorry to hear that, that is not comforting.

Can you please provide details about your device (2e, Thrive, etc), and what version of Android or /e/OS you are using? The version can be found in Settings → About or Settings → System → Updater.

Are you using the in-built apps for Contacts/Messaging/Phone, or replacements?

#3

It’s a 2e with Android 11, and using the in-built apps.

1 Like
#4

Are you in a spot where you can backup all of your important information to do a full reset and upgrade to Android 13 manually and try again?

Android 13 is our current stable for both emerald (2021x) and zirconia (2020x) devices, but there have been some migration issues (mainly on zirconia units below Android 12 beta) so it isn’t available OTA at the moment, though once you are on Android 13, further updates will be normal OTA.