New Forum Layout

New Forum Layout

What is it?

We’ve enabled a new layout for the Teracube forums. When you navigate to https://community.myteracube.com you’ll now see a combined landing page that mixes traditional support content (curated guides and contact information) with forum content.

Why?

The goal is to reduce redundant information, and to make sure that the latest information is always available to customers who need help, whether they prefer the forum format, or the traditional self-serve portal format. In the past, content on the support site has lagged behind forum content a bit. The new “Guide View” is meant to be an easy-to-navigate alternative to the Guides section of the forum that will require less scrolling and be friendlier to exploration:
https://community.myteracube.com/c/teracube-guides/10?view=GuideView

Nooooo!

If you would rather go directly to the forum view, just bookmark the new forum main page:
https://community.myteracube.com/?view=ForumView

If you want to completely avoid all changes, like the navigation elements in the top-right corner of the screen, you can change your personal theme to Light or Dark by following the steps below:

  1. Click your user icon in the top-right corner of the screen.
  2. Click the “personal” icon in the menu that appears ( shaped like a person ).
  3. Choose Preferences ( with a gear-shaped icon ).
  4. Choose Interface from the navigation panel on the left edge of the screen.
  5. Set your theme to “Light” or “Dark” and click the Save Changes button.

You may need to restart your browser to convince it to reload the old theme, but that should be a rare situation.

Feedback

If the new layout is ugly, broken, or infuriating, just let us know. In our tests, it has been much more functional than the old site, particularly for mobile users, but we realize that not everyone uses the same browser, on the same OS, at the same size.

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