I’m new to Terracube, I looked at cell phones for months and decided to try Terracube, since this is my first smart phone. I have a 3G Pantec Renue that I have loved for years and wish that it was still made in 4G, it’s the best phone ever.
So I bought a Terracube 2 weeks ago, paid for it, but it NEVER ARRIVED.
I gave my accurate address to Terracube but when it arrived at UPS, there was no address on the package, so UPS returned it to Terracube. So I have no phone.
I have emailed Terracube and called Terracube and messaged Terracube for days but there is NO response. So I’m thinking that if a) the company is that incompetent, and unaware of an order status, and b) it’s this hard to reach any customer service, and
c) there are so many problems with the phone design and functioning as per all these topic threads… then I have made a major mistake in buying Terracube.
Meanwhile I will be without a phone as of tomorrow since my 3G will die.
I no longer trust Terracube to have a reliable product that won’t have problems or to be reachable when I have needs or problems. Are all cell phone companies this bad?
It makes more sense to just buy a phone from ATT so I can go to the corner store and get a phone.