My son is unable to make phone calls or text anyone. When we try to call someone, I get a recorded message saying that I need to add credit to the account. My card is charged monthly and I am current on payments. Does anyone know how to fix this issue?
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I am so sorry I missed your opening post!
Apologies and welcome!
Can you please reach out to support@myteracube.com so they can look deeper into this account/billing issue?