Phone slightly slow to use

Hi there,

I love the phone so far. However it seems a little slow to use sometimes. Some apps take longer to open. Do you know what could be going on?

Thanks

Welcome to our forums and thank you for buying Teracube.

Regarding your experience - we have identified a software issue that causes multiple symptoms - some slowness, face unlock not working and unusual battery drain. Please note that not everywhere will experience this issue.

We have a fix for it but the health scare around corona virus is making it difficult to work with Mediatek for releasing an update. We are expecting to have a SW update within 2-3 weeks.

Till then, stay tuned. You can subscribe to updates on this thread or check back later.

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