My screen is coming detached from the body of the phone. Is anyone else having this issue? It’s never been dropped or anything.
Hi there,
We are sorry to hear that. We will like to do a warranty replacement for this issue. Please send an email to support@myteracube.com to get started.
Mine is still doing good.
Sorry that this is happening. Is it on a corner or the long or short edge? i wanted to verify that it is not the preinstalled screen protector, mine is coming up, but fortunately i still have the glass protector i can put on.
Definitely not the screen protector. You can see the lights to the screen on the crack along with the metal side for the screen. Used to work at a phone store lol. It looks like it started on the corner and just going further along the top and side. The whole screen moves.
I might have the same situation. It happened with me today, when I try to change the screen protector. I try to remove it from the top left corner, and the whole screen go up and I can see some inside, so I just push it down and try with the top right corner. After that the phone works fine. Hope there is nothing wrong with it 
I would suggest to monitor it. The new case should hold it together as well. At the same time, do reach out to us via email if this happens again.
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today my phone getting detached again while I clean up the phone. Without the case, it will be easy to detach when I flip the phone
Please reach out to us at support@myteracube.com for a warranty replacement. We are also looking into what can cause this so that it does not happen in future phones.
My screen is coming detached from the body of the phone too without any reason 
Hi @Neo_de_Bono - sorry to hear about your screen. Is that a T1 or T2e? Please connect with the support team via email at support@myteracube.com to get your phone replaced.
Done!
Thanks for the swift respons Sharad
It involves a T2e
Best!
Neo
Mine just did that. Woke up to it. I just put in a ticket.
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My phone is also doing this along with a laundry list of other issues.
I am not sure what I need for the warranty replacement.
I got the phone like 1.5-2 years ago.
But I forgot the info I submitted when I first purchased it.
And made this account with another email in hopes of still getting some help.
Not sure if maybe I emailed or sent in the IMEI number or something you could use that to verify when I purshased it and such.
Honestly the screen coming off is the most minor issue it has and if it was just that I wouldn’t care since it only happens when I take the case off to access the battery. The link to submit a ticket doesn’t even seem to be working. Not sure why.
The touchscreen is also having other issues. Despite having no cracks in the screen. And only minor damage on the screen protector.
The issue with the screen coming off came after the other screen issues of not registering touches and such.
I saw some stuff about some of the other issues mentioned in other threads and updated which made things marginally better, But pretty much all of the issues still occur frequently, just less frequently.
It’s barely usable, and only after I made signicant changes to how I use it. If I want to read a longer webpage I have to download it and read it out of the files to not have it freeze and lose my spot multiple times while reading it. And even with downloaded files it freezes it is just less frequent and easier to get back to where I was before.
it often has issues even when just trying to log in.
the only thing that relaibly makes the issues go away. (For at least a minute or two.) Is removing the battery and restarting the phone. And sometimes it freezes again shortly after. Although in some rare cases just restarting or even going to the lock screen and logging in again clears it up for a minute or so.
When reading a short 20k novella, over the course of an hour or so, I often have to remove the battery 8 or more times.
And in normal use I usually have to remove and replace it at least 10 times a day sometimes even more.
I tried deleting pretty much all the apps on my phone and even a decent chunk of the pictures I didn’t care about. I haven’t tried a factory reset, but if I have to I might.
Battery health seems decent. At least it seems to last awhile when charged and the issue occurs at both high and low charge.
Occasionally the icon for the battery will glitch and be colored like it’s low battery but actually have like 70% or something, but that isn’t common.
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It sounds like your battery is failing, and your screen might be faulty, aside from detaching.
Please write in to support@myteracube.com to begin the warranty replacement/repair process.
Hi,
I think you should try to this may be a screen coming detached from the phone body could be due to battery swelling or a manufacturing defect. It is best to stop using the phone and take it to a repair shop or contact the manufacturer for assistance before it gets worse.
Thanks