I’m so sorry about that. This is the 1st time this has happened. We only ship complete replacement phones to UPS Stores. I’ll work with the team to make it right for you right away. Please be on the lookout for an email from us.
1 Like
You need to do a new video for this process. The replacement screen that I received was already glued into a new frame. This is what I wanted, because I was not looking forward to the hotpad process for melting the adhesive. But the screen with the new frame is a much different replacement process. I got stuck trying to remove the vibrator and I didn’t know how to remove the speaker, the microphone and the switches. I had to take it to a repair shop and it was so easy for him that he didn’t even charge me. It would have been easy for me to, if I had had a right video to guide me.
1 Like