Before doing that, I tried one more thing: I did a Wipe Data/Factory Reset from Recovery Mode. That seems to have fixed it, apparently there was something that wasn’t getting wiped by Erase all data (factory reset) in the system menu.
I would like to have a spare battery but I’ve been told that since I’m in Canada there is no stock available and contact them “in a few weeks”. This is rather sad because my original battery bulged and broke so I’m completely unable to use my Teraphone.
Hi @Leslie_A_Chatterton - we have a small emergency stash of batteries in Canada (while more are on their way in a month or so). Please email support@myteracube.com to get your battery replaced. (You can mention my post in your email)
Is there an update on the availability of spare batteries in the U.S.?
I missed it. 
No batteries available.
-Susan
Oh, I went to look again, just in case, and it’s there. It has a different page name.
https://myteracube.com/collections/accessories/products/teracube-2e-4000mah-battery-spare?variant=39527482327089
So happy to get a spare battery!
-Susan
1 Like
I was also supposed to receive a spare battery for my 2e but nothing ever arrived.
Hi @jimmy - I’m sorry for that. Could you email support@myteracube.com with your order details? We can check what happened.
They stopped responding to me a week ago.
I’m sorry about that. I’ll check with the team and get your ticket looked at.