Sudden Death - possible causes?

Hi

When I took my Teracube 2E out of my pocket just now it was completely dead. Nothing.
Fine earlier… what can have caused this and how do I proceed repair wise?

Thanks
David

2 Likes

Welcome!

Sorry for the frustration!

Have you had a chance to pull the battery out and let the phone sit for a while? Perhaps it got too hot/cold, or possibly wet?

Repairs can be initiated by emailing support@myteracube.com

However, I would be curious what you find if you do the above and plug it back in to a known-good/working charger with the battery firmly re-installed.