Support issue

Worst support I’m am getting from teracube. It’s been 2 weeks waiting on update to get phone replacement. No one is replying email and by default call says no one available from support team either u call anytime between 9 am to 5 pm PST. Do you guys fell same?

Hi @lokesh_yadav - could you PM me your ticket id (by clicking my profile icon)? I will check with the team and follow up accordingly.