Teracube Watch - User Guide

Teracube Thrive
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Contact us

Email: support@myteracube.com
Forums: myteracube.com/thrive-forums
Live chat: https://support.myteracube.com
Phone : Schedule a call

Thrive Parent App Links

GetItOnGooglePlay AppleAppStore

Thrive Watch User Guide

Welcome to the Teracube Thrive family! This guide will help you get started, set up your child’s watch, and explore all the features built for safety and peace of mind.

1. What’s in the Box?

  • Thrive Watch
  • SIM Card enclosure (SIM card is pre-installed in the watch)
  • USB Magnetic charging cable
  • Quick Start Guide

2. Activate Teracube Wireless Plan

Teracube Wireless is a premium wireless service offered by Teracube. It is powered by T-Mobile and features nationwide coverage and affordable contract-free plans to keep your kids safe. SIM card is pre-installed in your watch.

  1. Go to myteracube.com/watch-activate from the Parent’s iPhone or Android phone or your laptop.
  2. Click “Start now” and enter your email address.
  3. The preferred way is to enter the ICCID number from the SIM card enclosure (locate the white card inside the box).
  4. Select a monthly or annual plan and complete the signup process.
  5. A new phone number will be assigned to you, Please note that number.

Note: It might take 5 min for number to be operational. you can try calling it from parent’s phone.

3: Turn-on the Watch

Important: Please activate the wireless plan (Step 2) before using the watch. Otherwise, you may not be able to pair the watch with the Parent app

  1. Hold the power button on the side of the watch to power it on.
  2. If it doesn’t turn on → Plug the charger in the watch and charge for at least 15 min

4: Install Parent app on Parent’s phone (android or iPhone)

  1. Install Teracube Parent app from Play store or App Store
    GetItOnGooglePlay AppleAppStore
  2. Signup on the app using Parent’s email address. a conformation email will be sent to you.

5: Pair the Watch

  1. Once you log-in to the parent app, click on “Add Device”
  2. Scan the QR code printed on the back of the watch.
  3. Add the child’s name and the Month/Year of birth.
  4. Add “Nik Name” ex - mom/dad - this is how you will show up on the child’s watch.

Troubleshooting: If you are having trouble scanning or pairing the watch to the Parent app, then your Teracube wireless plan (Step 2) may not be active yet.

6: Test the connection by using “Ring watch” feature

  1. Go to the Thrive Parent app > Child profile > Location > “Ring Watch”. This should ring the watch.
  2. To stop the watch ringing → press the button on the right side of the watch.

7: Add Contacts to the watch

  1. In Thrive parent app → Click on Child profile → Go to the Contacts → Add New Contact
  2. Add Name, Phone number and make sure add 1 adult/ phone number as emergency contact. There is only 1 emergency contact possible, parents can choose any number.
  3. Go to child watch → click on “Phone” → you should see the contact you just added, ex - “Mom” → Make sure to call the number from the watch to make sure the child is able to make calls.
  4. Again from the parent phone → try calling the child watch to make sure the child can receive calls from this number.
  5. Now add all Contacts you wish your child can talk to by clicking on “Add Contacts”.

Congratulations!! Your watch is ready to be used.

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