Hi
I purchased a Terracube 2e from Murena two years ago.
The phone is pretty much useless as a phone. The toys work but actually using it as a phone is impossible. Sometimes the person called can’t hear me - especially first call of day… Sometimes huge amount of ‘electical’ noise on line. Drops calls. I could go on.
I spent a lot of time with EE who were surprisingly good and we did achieve some improvement, but not much.
I have chatted on the /e/ forum (I think anyway) and the consensus seems to be /e/ OS is rubbish on this phone.
I have complained to /e/ - Murena or whatever they are called this week and have been seriously jerked around. They want the phone back but given their lack of integrity I can only assume they are going through the motions which will result in further frustration.
I replaced the phone with a Nokia G42 5G from EE as a stop gap. Phone works as a phone but it stinks of Google despite my best efforts to get rid of same.
Can someone tell me if these phones are worth persevering with? I am in UK using EE as mentioned. I want a de-Googled phone that actually works as a phone - is that pie-in-the-sky stuff? Is this whole de-Google thing just a hobby for technically competent enthusiasts - which I am not.
The phone was sold as a viable piece of kit - it just isn’t. In communications with Murena I have offered to take any usable phone - new or used in replacement but they won’t get into any sort of meaningful conversation. I guess they feel pretty safe taking the proverbial in France.
Any useful thoughts?