Visual Voicemail in Phone app not working - T-Mobile

General
#21

I have been using the Visual Voicemail app.
Also on Tmobile.

1 Like
#22

I tried installing the T-mobile Visual Voicemail app per @anthony’s suggestion. Unfortunately it won’t work for me, I guess because I don’t have T-mobile; my carrier is Mint mobile, and I don’t think they have their own visual voicemail app.

#23

For Mint, I came across this Reddit article.

It looks like there is a beta version of the app available on Google Play Store - https://play.google.com/store/apps/details?id=com.vna.service.vvm&hl=en_US. However, the review on the app isn’t great so YMMV.

Regards,
Anthony

1 Like
#24

That’s the app that came with my phone, so I guess I’ll message them about it not working. :sweat_smile: Thanks!

#25

Teracube doesn’t come pre-installed with any Visual Voicemail app. The voicemail capability is only via the Google Phone (Phone) application.

This is the app that I am referring to (from my post above):

image
image947×725 153 KB

#26

Does anyone know if others with different carriers (either than the Mint mentioned above, like an AT&T) are able to successfully use the built-in visual voicemail in the Google phone app?

Frustrating that I used the same Google phone app with my old Pixel XL on T-Mobile but for some reason not working on the Teracube.

#27

Oh, right you are. It was installed (and working) on my previous phone, so it automatically installed it on my new one after I restored my data through my google account.

1 Like
#28

I had issues with T-Mobile Visual Voicemail. Then, I searched for solutions online and found an article that I followed. You can also go through this blog and apply the listed solutions: Fix Visual Voicemail Not Working On Android

#29

Thanks for the suggestion. You followed this and it worked for the built in visual voicemail on the Google phone app? Or the T-Mobile visual voicemail app?

#30

Unfortunately the built in voicemail in Google phone app doesn’t work as far as we know. Its the TMobile voicemail app that works.

#31

Thats not good enough. What is with these BS non resolutions. FIX THE PROBLEM, stop telling us to go download apps that we dont want.

#32

Hi @Rohan_Sampat - Teracube phones run standard Android with Google Dialer and other Google apps included by default. This means we do not control the voicemail experience with the carriers. In the case of TMobile, visual voicemail does not work inside Google dialer and requires the TMobile Visual voicemail app.