Wi-Fi and Microsoft Launcher issues after Cache Parition Reset

General Bug reports
#1

Devices:
TeraCube One - SW6 Software/Firmware

Issues:
Wi-Fi disconnects periodically (every hour or so)
Microsoft Launcher goes black when using setting for horizontal scrolling of background image

STR:
No issues noted prior, did cache resets on both devices as matter of course after updates/installs

After cache reset, issues above surfaced on BOTH devices in the exact same manifestation.

#2

That is strange indeed - cache reset should usually help with issues rather than cause them.

Microsoft launcher - can you clear its storage and cache under Settings > App

For Wifi, have you tried Forget and re-connect?

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#3

Microsoft Launcher:
Did that on both devices, did internal (app-based) reset as well, and full uninstall -> QuickPad -> Reinstall and issue persists.

WiFi:
Done as well, no change.

Logcat Inquiry:
What would I be looking for with logcat?

I have USB debugging over ADB turned on and can use QTADB to watch logcat.

#4

We can always try clearing cache again and factory reset to fix the issues. While I’m tempted to suggest that right away - taking a look at logs might be helpful as well. Could you do the following:

  1. Reboot the phone.
  2. Start logcat collection on a PC.
  3. Repro the issue(s).

You can then zip the logs and either Message them to me or email them to support@myteracube.com.

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#5

After a few days it seems to have calmed itself down.

I am absolutely at a loss here.

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