WiFi continuously resets on 2e

General Bug reports
#1

I just received my 2e. In setting it up, I noticed that after about 30 minutes the phone starts dropping wifi and changing networks. The phone serial number is 202011T2E000440. All other wifi phones OK. Please advise.

#2

Few questions:

  1. Does your place have multiple wifi networks with different SSIDs? Or does it have a mesh wifi network?
  2. Can you tell us the brand(s) of your wifi routers?
#3

I have two networks and an extender on one. So three access points.

#4
  1. Could you share the brands of your Wifi APs?
  2. Is 2e shuffling between the APs?
    2.1 Is it better if you put only 1 SSID on 2e?
  3. Can you check if you have fast roaming enabled? If yes, could you try disabling it?
#5

Sharad - I believe the problem may be AP related. I will contact ATT. If I have a repeat incident I will be in touch. Thanks!

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