If you restore it to Teracube Emerald stock, then follow the upgrade instructions for 13, it should work well. If you’re trying to go directly from /e12 to standard 13, that might be a messier process.
Thank you for the information.
I installed a system update a couple months ago, and everything on my phone has run very slowly since.
A new update just pushed through within the last couple weeks. I installed it this morning in hopes that it would address some of the prior update’s issues
Now my phone cannot send or receive phone calls on cingular
Texting and Internet still work; it’s just the phone function that is broken
Any suggestions on how to fix? Other than a factory reset?
Sorry to hear that.
Have you done a Network Reset and verified the APN settings with Cingular Support?
I’m having the same problem. I updated on Monday, 4-21 and there were two updates that I found…(one was released in Dec. and the other one on March 5th) . I have emerald model and I didn’t pay attention to the first update released in Dec. to notice whether it was for Emerald model… I hope so but either way, since the update, I can’t make or receive phone calls… phone has been wonky for months as well…apps not responding, taking over 5 minutes for phone to be ready to use from startup, screen going black and not being able to get it to go to home screen, rebooting on it’s own… I did a soft reset, a factory reset from the phone, (not the one that you have to use Win10/11 with), did not clear cache though and still just silence when calling anyone and then ends the call…which is what others experience when they call me. Am waiting for text back from phone company to see if they can reset the network as I have no idea what this is or how to do it…
A fix is being worked on and an update should arrive soon.
Any idea when the fix will be pushed out? It’s very frustrating to have a phone that cannot function as a phone.
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Hi @Denis_Mcelroy - we just rolled out shiny new Android 14 builds that have gone through some basic internal testing and have ATT working. Can you try them out?
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Thankfully, the new build works. I can even make and receive phone calls. I hope y’all do a better job of beta testing on subsequent releases before pushing them out.
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I don’t make that many phone calls from my phone but of course I have just now found that I can neither make nor receive phone calls on my Teracube. I can only assume it’s this same problem and I plan to upgrade to Android 14 tonight.
I have noticed that most widgets (not my Calendar widget, as it turns out) keep disappearing from my screens if I have to restart my phone. I wonder if anyone else found that?
What release are you on currently that you are seeing disappearing widgets?
Let us know how the A14 upgrade goes and if your connectivity is better (you may want to perform a Network Reset after upgrade to reset the APN Settings to stock).
Hey Guys,
I too am having issues with making and receiving calls. I am on Cricket Wireless and my phone wont make calls nor receive after the update. I am using merald, I just updated to 13.2.1.
I have tried uninstalling google phone and reinstalling. Nothing
Moving around the sim card, nothing. I still receive data. So I am connected to tower.
I have cleared all the cache and storage and nothing.
I just did a factory reset, that sucked, and still nothing.
Any ideas?
Can this thread be updated to provide a download for the latest (last?) version, which I believe is 13.2.1?