Teracube Thrive phones require the use of Teracube Wireless plans by default. If you want to use a different compatible plan or not activate any wireless plan, you can purchase a one-time software license fee. This fee depends on the original purchase price of your phone.
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If you paid $139 or higher for your phone, please pay $100 at this link.
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If you paid less than $139, please pay $150 at this link.
Once you have paid the above fee, send an email support@myteracube.com with your phone’s serial number. The serial number can be found in one of the following ways:
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It is printed on the back of the brown box
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By opening your child’s phone - Settings > About phone > Model & hardware > Serial number.
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If the “Activate Wireless” screen is coming up, then tap “Contact us”. It will show you the serial number.
If you have any questions or concerns, email us at support@myteracube.com or schedule a call with us at this link.
Once you have done the above steps, you can use the following carriers:
Compatible wireless carriers: T-Mobile, Mint Mobile, Metro, Teracube Wireless.
Not compatible: AT&T, Verizon.