No caller ID displayed

[jamesbrass]

Good day. My teracube does not display incoming call information. Everything is turned on in the settings (that I can think of) but still nothing. Anyone have any ideas?

[gpfromnc]

My landline does this periodically. We’ve talked to our provider - centurylink - about it and they say the problem is in their local switching equipment. Don’t know if it applies here, but maybe?

[Sharad]

Could you try steps 1-3 as mentioned in this post. Don’t do a factory reset just yet. If still not working after steps 1-3, then please do provide more details on what is happening (maybe with a video):

Not able to answer a phone call

Lets check Phone app permissions and clear its storage. Settings > Apps & notifications > Phone > Notifications should be On. While there (inside Phone app info), click on storage and Clear cache and storage. Reboot and try an incoming call. If this doesn’t work, then we can try usual steps of first doing a cache cleanup and if still needed - a factory reset.