If your cellular data is not working, then follow the below steps to troubleshoot:
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Make sure your cellular network is fully supported by Teracube. For example - here is the list of US carriers supported by Teracube phones. Feel free to search/ask on forums.
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Check if Mobile Data is enabled
2.1 Either by pulling Quick settings down.
2.2 OR Settings > Network & Internet > Mobile network > Mobile Data should be enabled. -
Reboot and try again.
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Try a different supported SIM card if possible
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Try the SIM card in the 2nd SIM card slot.
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Reset just the Wifi and Cellular by going to Settings > System > Reset options > Reset Wi-Fi, mobile and Bluetooth.
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Do a factory reset.
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If still not working, then please write an email to support@myteracube.com with details on the above steps.