Update (Feb 20, 2020): A software update to fix most of these issues is now available. Please visit this post to get details on how to install.
We have identified a major software bug that is causing several symptoms:
- Unusually high battery drain (5-7% per hour in standby as compared to expected < 1-2%/hr)
- Fingerprint and touch screen do not respond sometimes.
- Face unlock does not work.
- Choppy Bluetooth connection.
- Out of sync clock.
- Overall buggy behavior in usage.
It is being caused by a runaway thread in the background. Please install SW6 software update to fix all these issues.