[SW16] Verified update for Teracube 2e is ready for all users

Updated today and I also have the carrier name alignment and (lack of) spacing issue with the clock that was previously reported.

Is there a fix to this?

Thanks

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No fix yet - have it on our list.

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2 posts were split to a new topic: Bluetooth issue with SW16?

Very excited to get this update a few weeks back. Great work. Just a few things to share.

I was able to install SW16 via FOTA using the Teracube Updater back on July 15th with no issues, worked flawlessly.

My only suggestion for future FOTA updates, would be to include a note to make sure the phone is plugged in during the update process, so it will not lose power. The phone may reboot several times. Please do not power off the device during the update process. (I may have missed seeing this info, during the FOTA update if there is a note like this already)

Fixes:
The fix I have noticed a huge improvement on was the increased Bluetooth range. Great work.

In future OTA updates, I am interested in being added to the Beta testing group, if that is possible.

I am happy to see that the update moved us up to the security patch level of May 5th, 2021.

Also, I would be interested in being a Beta tester specifically for security patches.

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Hi! After getting the update offered in the updater (surprise surprise!) the update process went smoothly. After the update I have one issue: My second SIM card seems to be stuck in “emergency calls” only mode.

There is an “R” being displayed to the right of the symbol for my second SIM card. What does this “R” mean, please?
I already tried to remove the SIM card locks of both SIM cards and rebooting. But this did not fix the issue.
The IMEI of both SIM cards are recognized. But the second one stays on “Emergency Calls Only” (It is “Nur Notrufe” in German)

Any idea how to fix this?

Thanks!
Thomas

Hi @jaxom - were you running the EU build before this? SW16 is for non-EU users. We had released a beta of the EEA2 build earlier but had to withdraw it because of the same issue that you are facing. It seems EU networks are appearing as roaming on the latest SW16 or EEA2 builds.

Ideally, you should not be charged for roaming even though the phone thinks its roaming. I could be wrong though.

We will be working on this issue. In the meantime, you could revert back to EEA1 or SW6.

Well, I got the update offered when I opened the Updater in the System settings. So I updated.
Version now is “Teracube_2e_16”. So what you say is that I shouldn’t have used this update?
Why did I get it offered then for download?
This is really frustrating.
When I now revert back to EEA1 or SW6 (what is the difference?) I will have to wipe my device, correct?

I forgot to mention, that yes, it was the EU build before.
Question: If I can live with the current situation, using the SW16 for non-EU users in the EU now, will I be able to install the correct EU updated version later without having to wipe? Or will a wipe be necessary now for my device in any case?

You will be able to upgrade later to an EU build - shouldn’t need a wipe.

Then do I go back and del. the file?

Yes - you can delete the update file after the process is complete.

So slowly I give up hope to ever get a certified update for the EU. I never thought I would be so disappointed.

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Hi @Obelix - I can understand your frustration. Right now we are troubleshooting a roaming icon issue - need some EU users to install this debug build and provide us logs. Fixing this issue should be easier once we get 1-2 user logs. This is the only issue holding us from releasing an EU build.

A post was split to a new topic: Accessibility settings turn off after reboot

For us more luddite-challenged, I am not sure how to do this. Can someone walk me thru the 3rd grade version of this?
[still seeing blue when using the flash, still have the damn blinking white lite when the phone is not in use, still wondering when I am getting my long-awaited spare battery)
Thanks

Hi @Pat_Loeb - are you based in the EU or somewhere else? non-EU users should have received an automatic update. You can check again by going to Settings > System > Teracube updater … hit the refresh icon at the top right.

Has there been any progress on this? This Joyn app is bloatware.

Could you please unpack that a little? Is it part of the ATT certification for using VoLTE which will be mandated starting in Feb 2022? Can you give us THEIR stated reason for requiring RCS generally or Joyn in particular?

The ATT certification was to get Teracube 2e to work on AT&T (VoLTE to be specific). They are enforcing this requirement since Jan 2021. (Hence our phones didn’t work on Cricket for some time).

Now the Joyn app was added by Mediatek to support RCS. However, RCS is supported natively by the Google messages app as well. So we ideally do not need the joyn app.

We will get rid of it in the Android 11 update.

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For some reason, the Joyn app has decided to constantly pop up. Even killing all apps, including the Joyn app does not stop it from popping up again and again.

This has now become an annoyance.
Any idea on when we will get an update with the app removed?